This Shipping Policy explains how and when orders from mastersheddepot.shop are processed and delivered.
1. Shipping Area
We ship to addresses within the United States.
2. Free Shipping
We offer free standard shipping on all orders delivered within the United States, with no minimum purchase required.
3. Order Processing Time
Orders are processed within 1 to 2 business days after your order is placed and your payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on a weekend or holiday are processed on the next business day.
4. Delivery Time
Once your order has shipped, delivery typically takes 2 to 4 business days. Together with processing time, most orders arrive approximately 3 to 6 business days after the order is placed.
These are estimates, not guarantees. See “Shipping Delays” below.
5. Carriers
We ship with USPS, UPS, and FedEx. The carrier and service used for your order may vary depending on the package size, weight, and destination.
6. Order Tracking
When your order ships, we will email you a tracking number at the email address you used at checkout. Tracking information may take some time to update after the carrier receives your package.
7. Shipping Address
Please make sure your shipping address is complete and accurate when you place your order. We cannot change the address once an order has shipped. If you notice a mistake, contact us right away. We are not responsible for delays or losses caused by an incorrect or incomplete address, and additional shipping charges may apply if a package needs to be re-sent.
8. Shipping Delays
Delivery dates are estimates. Delays can happen because of carrier issues, weather, holidays, high shipping volume, address problems, or other events outside our control. If your package is taking longer than expected, please check your tracking information and contact us if you need help.
9. Lost, Missing, or Damaged Packages
Please inspect your package when it arrives. If it is damaged, contact us as soon as possible and within 30 days of delivery, and include photos if you can.
If your tracking shows your package as delivered but you have not received it, please check around your property, ask other members of your household or neighbors, and contact the carrier. If you still cannot locate it, contact us. We will work with the carrier to investigate and, where a package is confirmed lost or damaged in transit, we will offer a replacement or refund.
10. Contact Us
If you have any questions about this Shipping Policy, please contact us:
Master Shed Depot
Address: 1139 Ave C NW, Great Falls, MT 59404, USA
Email: support@mastersheddepot.shop
Phone:
Business hours: Monday – Friday, 9:00 AM – 9:00 PM (Mountain Time)
Website: mastersheddepot.shop